Our first priority is to present our client’s business, products, and services in a positive light, and turn that contact into a sale.


DCI has a long 16 year history of providing live customer interactions

We have an upstanding reputation, we are committed to quality, and our value-add mind set delivers real results.


We deliver superior value through effective partnering

  • We are known for our flexibility and our results.
  • We dig deep into each project offering to discover real needs, we then design solutions that help us exceed our client’s expectations.

Our employees

  • Possess a strong work ethic
  • Have neutral accents
  • Enjoy some of the longest tenure in our industry

We work hard to deliver results once we discover

  • Who is to be contacted
  • How you want them contacted
  • What you want us to do

DCI’s On-Boarding Process ensures we do everything in our power to ramp your project up with fewer issues and a shorter learning curve

Our Checklist contains 16 processes including 10 that directly involve client participation.


  • Initial conference call to discuss your needs
  • Write script, pull list, write follow-up email
  • Send all material to you for approval
  • Upon approval, conduct on-board meetings
  • Kick-off call with you
  • Conduct training, then recap with the callers
  • Send you recordings and call disposition report
  • Facilitate a call to refine the scripting/message
  • Send you leads and reports
  • Communicate project end information to you


Our goal is to help you increase your sales, scrub your database, set appointments, handle customer service calls – whatever it takes to get the job done.



Contact: Kyle Largent.

Delta Direct Connections, LLC
1316 East Empire
Bloomington, IL 61701
Call Toll-Free 800-211-8894